I project manage a monthly reoccurring schedule for our social media, and she repeatedly turns over her portion late. I would do my best to request things earlier, remind her, and send different tickets with the exact information needed, however, nothing would stick. I ended up talking to my boss about it. She was completely understanding and told me to include her on the emails and tickets and would talk to that coworker of mine. She was understanding and listened to my problems. However, after this event it got better, but only for a short period of time. I personally would have loved it if my boss had followed up with me on the problem a few months later. I would bring aspects up, and they seemed to shut down since they were "already dealt with. I read in the Forbes article that "Hidden within virtually every conflict is the potential for a tremendous teaching/learning opportunity". I thought this was an especially good outlook. Moving forward when conflict arises, it would be best and most productive to look at how things can be resolved and learned through it. I also now, am reflecting that she is part of Generation X, who seemed to like more feedback, positive reinforcement, and independence. If I could go back in time, I would have gone directly to her, tried to talk about what I enjoyed about her work and process, then focused on some constructive feedback on a process that works best for both of us.

1. compliment on the above

2. Give citations.