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I. Suppose that Zillow gives all oflife e-ticket to each visitor. Upon providing the e-ticket to each department on Zillow's website (i.e., inventory, sales, marketing,

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I. Suppose that Zillow gives all oflife e-ticket to each visitor. Upon providing the e-ticket to each department on Zillow's website (i.e., inventory, sales, marketing, check-out, bidding, mortgage, etc.), the customer is able to have a continuous journey that starts wit searching for a target property for rent/buy and ends with renting buying the desired property. Read the supplemental material provided to you then answer the following questions: a. What is Systems Thinking? [10 points] b. Apply the different components of Systems Thinking on the Zillow business scenario. In other words, identify the different components of Zillow as system, the input, the output, and the different feedbacks. [10 points] c. Design alternative solutions (at least one) that shall improve how Zillow handles each visitor's journey to make it smooth and transparent across different departments. Your answer must be from a system thinker perspective (as explained in the supplementing material) [20 points]

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