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I took the INCA Survey it hows that I have good communication awareness, respect for others, empathy, and behavioral flexibility. However receive a lower score

I took the INCA Survey it hows that I have good communication awareness, respect for others, empathy, and behavioral flexibility. However receive a lower score for patient and knowledge discovery. 

What does it mean? how can I Identify my biggest challenge in dealing with cross-cultural communication from this result?

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Based on the results of the INCA survey you seem to excel in certain aspects of crosscultural communication such as communication awareness respect for others empathy and behavioral flexibility Howeve... blur-text-image

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