I wanted to know if the highlighted lines are unethical. If yes, then can you briefly explain why are they unethical? If not, why aren't the unethical?. This is a case study where Judy is the Assistant Manager at the local bank and she is taking her Canadian Securities Course part time in the evenings in hopes of becoming a Stock Broker. Following 3 pictures show the highlighted lines from the case study which I think are unethical.

Judy is amazed at how complex John's job is. She wants to show her appreciation for John's help so she takes some money out of her head teller's cash drawer and buys her and John a coffee. When Judy returns she opens a letter addressed to her and discovers that she has been named as a beneficiary in one of her deceased customer's will and she will soon receive a cheque for $10,000. This is great news so she opens the computer on her desk and takes a few minutes to place a bid through her e-bay account on the diamond necklace she has been keeping an eye on. While she is on-line she answers a few personal e-mails and updates her Face Book profile. With that completed she can now continue working on a brochure outlining why her customers should bank at her branch. Recently her branch lost several customers to another bank down the street and Judy wants to ensure that her customers know how bad the service is in the other bank and that the people who work at that bank can't be trusted.When Judy returned from lunch there was a phone message on her voice mail from the Crown Attorney's office asking her to fax to them copies of the last three monthly statements for the account of Arthur Bridges. Judy printed the statements off her computer and faxed them as requested. The next message on her phone notified her that the person cleaning the branch each evening would be retiring next month. Judy had been hoping this would happen as she felt the bank was paying too much for the cleaning contract and her uncle is in the cleaning business. She know she will charge less as he has twin 13 year old girls who do most of the cleaning for him and he only pays them $5 per hour each. This will be a great opportunity for the bank to save money.number engraved on them which she will be giving out to the customers. With the preparations ready and the bank now closed Judy calls the staff together for their weekly meeting. Today Judy will be giving her head teller Grace an award for selling the bank's gold service charge plans. Judy has asked Grace to explain how she is able to sell the plan to every customer, young and old, by automatically adding it to their account after they complete their transaction. Judy must also remind her team that their individual "Ethics and Privacy" annual test is now six months past due and should be completed as soon as possible