I would agree with you that one of the major roles that a manager plays is to ensure that their staff are educated about technology. It also might be more than the staff who work directly for the institution. So, for example, if we're talking about a manager in a provider, setting, one of the major stakeholders who needs to be educated, may be physicians. The physicians may be employees of the hospital, or they may be affiliate physicians, who refer into the hospital. Either way, it is operational. Managements responsibility to ensure that there is an understanding of the technical environment with all of these vested stakeholders