Question
I would like to make sure the roles of Micro-segmentation and Macro-segmentation in the business to business industry. I believe macro-segmentation is a group of
I would like to make sure the roles of Micro-segmentation and Macro-segmentation in the business to business industry.
I believe macro-segmentation is a group of buying firm that is attracted differently to the supplier firm in terms of organisational size, geographical location, frequency of use.
And micro-segmentation is a group of each macro-segmentation that have different decision making factors such as the personal characters of decision making units and purchasing strategies.
So the micro segmentation would be run as a second step to dig deeper into the customer needs and wants if supplier cannot identify them distinctly at the macro-segmentation phase.
Is my understanding correct and would you give me some actual example of the firm uses micro-segmentation strategy?
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