I would need your help in preparation of the DASSM exam. Below Ive added the question and possible answers, many thanks in advance.

how is emotional intelligence defined?

a. the recognition that one is responsible for ones decision, choices and their consequences

b. being aware of, understanding and appreciating the feelings and thoughts of others

c. ability to identify, assess and manage ones emotions, and then influence and guide the emotions of others

d. ability to express feeling, beliefs and thoughts opening without being aggressive or abusive