ICT 203 User Centered Design Assessment 2 Part B Scenario Based Questions Total 20 marks Duration: 40 minutes Attempt all questions. Question 1 List 2 principles of design and discuss them in detail. (5 marks) Question 2 Write 2 points and discuss as a developer what should you do for the User Centred Design? (5 marks) Case Study Hanna Reed-Smith, Human Resources Specialist, receives an email request to change Josh Anderson's job title from Personal Lines Specialist to Personal Lines Analyst. Her screen reader is running since Hanna opens that as soon as she boots her computer each morning Action: She opens HRWeb and tabs to Search for Employee. Hanna then uses the Alt+Tab to get back to her e-mail to get Josh's employee number from his e-mail message. She uses the keyboard to highlight the number, copy it. go back to HR Web, paste the number in the Employee ID field, and presses Enter to activate the Search button. Using her screen reader, she presses the tab key to quickly jump through links (listening only to the beginning of each link text and not the surrounding text) and selects Employment Information, and then is interrupted by a phone call. Hanna presses the key that stops the screen reader and answers the phone. Hanna: This is Hanna in HR. Caller: I found an error on my vacation time listed on my last paycheck. Hanna: I can help you with that. Question 3 What can you do as a UCX designer to prevent the issue from happening again in the future? Discuss your approach (or steps) in detail. (10 marks) End of paper ICT 203 User Centered Design Assessment 2 Part B Scenario Based Questions Total 20 marks Duration: 40 minutes Attempt all questions. Question 1 List 2 principles of design and discuss them in detail. (5 marks) Question 2 Write 2 points and discuss as a developer what should you do for the User Centred Design? (5 marks) Case Study Hanna Reed-Smith, Human Resources Specialist, receives an email request to change Josh Anderson's job title from Personal Lines Specialist to Personal Lines Analyst. Her screen reader is running since Hanna opens that as soon as she boots her computer each morning Action: She opens HRWeb and tabs to Search for Employee. Hanna then uses the Alt+Tab to get back to her e-mail to get Josh's employee number from his e-mail message. She uses the keyboard to highlight the number, copy it. go back to HR Web, paste the number in the Employee ID field, and presses Enter to activate the Search button. Using her screen reader, she presses the tab key to quickly jump through links (listening only to the beginning of each link text and not the surrounding text) and selects Employment Information, and then is interrupted by a phone call. Hanna presses the key that stops the screen reader and answers the phone. Hanna: This is Hanna in HR. Caller: I found an error on my vacation time listed on my last paycheck. Hanna: I can help you with that. Question 3 What can you do as a UCX designer to prevent the issue from happening again in the future? Discuss your approach (or steps) in detail. (10 marks) End of paper
