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ICTSAS527 Manage client problems describes the performance outcomes, skills and knowledge required to liaise and support clients to manage and resolve problems in an Information
ICTSAS527 Manage client problems describes the performance outcomes, skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment. For you to be assessed as competent, you must successfully complete two assessment tasks: Assessment Task 1: Knowledge questions - You must answer all questions correctly. Assessment Task 2: Project - You must work through a range of activities and complete a project portfolio
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