identify a quality management related problem in the firm Apple INC. Examples may be poor quality levels, high cost of quality, poor product or service design, high levels of internal or external failures, and so on. Feel free to add to this list if you need to.

1. You are taking on the role as a quality management consultant of Apple. Inc and the executives of Apple have asked you to submit a recommended direction to implement a quality management initiative to address the quality management related problem(s) you identified above (e.g., Six Sigma, lean principles, TQM, SPC, balanced scorecard, etc.).
2. You will need to identify which of the course TCOs and specific topics in the Syllabus are related to the problem you identify