Identify a true statement about customer complaints in the sales process.

Multiple Choice

omplaints are completely eliminated through personal visits by sales representatives.

Delaying addressing customers$$ complaints is the best way to resolve them.

A customer who does not complain is a happy customer.

A company and its products can be resold with the help of a fair settlement made in a customer's favor.

All customers$$ complaints are unjustified and exaggerated.