• Identify and briefly analyze the types, processes, and dynamics of innovation in FedEx
• Describe the FedEx approach to managing creativity and technological innovation
• Discern and briefly note the FedEx strategy for international innovation
• Determine the degree of vertical integration (make vs. buy) present in the strategy
• Analyze the level of diversification present in the FedEx strategy
• Review the company's approach to mergers and acquisitions as a means of growth