Identify and Describe the ORAL feedback model

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Betty Crocker is sitting across from you in a counseling session. As you probe how she is doing today she answers, "Everything is going very well in my life. I have No problems at all". You see as she says this and that her hands are clenched tightly, her lips are quivering, and her eyes are damp from tears running down her cheek. Respond to Betty using the ORAL FEEDBACK MODEL.

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Billy Bob shares the following: "Today has been weird. I woke up from a dream that I couldn't quite remember. Then I forgot to make the coffee and just rushed out the door. I got into my car and saw that my car had no gas, so I had to stop at the station. I was so worried about being late. I thought I could get coffee there, but then my gas cap got stuck and it took me 5 minutes to get it open. While I'm doing this, I see my ex-wife pull in with her new boyfriend. That freaked me out, so I just left and barely made it to work on time. PARAPHRASE.

Billy Bob shares the following: "So, once I get to work the phone rang and it was my boss asking me to see him immediately. I wondered, now what? I ran down to his office. On the way, I literally ran into Betty Crocker and knocked over her coffee. Oh great, I thought, my boss is pissed at me, this'll make his day. I went into his office and he takes out my last report and starts to tell me how the ideas in the report are just awesome and that I have to present them to the board next week. He grins at me and says I may have to lead a work group on this! I t would mean a raise! Wow!" REFLECT FEELING

Billy Bob continues to share: "After the meeting with my boss, I went back to my desk all pumped. Ideas were just a poppin' out of my head for the work group. Then it hit me, all this wouldn't have been possible if I hadn't gotten sober. It really humbled me for that moment. I've a lot to be grateful for". USING QUESTIONS 3 AND 4 SUMMARIZE BILLY BOB'S WHOLE STORY FOR HIM.

Betty Crocker is sitting across from you in a counseling session. She shares how her day went, "just terrible" she states. She says it started when she finally got a cup of coffee after getting to work and Billy Bob ran into her, spilling her coffee on her dress. She says "It was all downhill after that". PROBE

Describe the levels of the Client Change Scale?

In detail, list and explain each of the stages in the five stage model for structuring a counseling session.

What is resilience? What are the keys to building resilience

What are the three steps you take at the start of a counseling session to make safe and productive session?