1. Identify five examples of possible organisational procedures for providing lost and found items service.
2. Explain the role of the Lost and Found Register in providing lost and found services.
3. What is the role of the Lost and Found tag/slip in dealing with lost property at a venue?
4. Identify five examples of information that should be recorded in the Lost and Found Register when an item is handed in to the Lost and Found facility at a venue.
5. Identify five examples of information that should be obtained when taking a report of a lost item for entry into the Lost and Found Register.
6. Outline the action a venue might take to trace an item reported as lost by a guest.
7. Describe the action a venue should take to determine rightful entitlement a guest has to an item they have reported lost and which has been found.
8. How might a property determine the owner of a found item?
9. Identify three possible storage locations used by venues for Lost and Found items.
10. Describe the security requirements that should apply to items held in Lost and Found facilities at a venue.
11. What are the two formats for maintaining Lost and Found Registers and Lost and Found Reports?