Identify one reputable source for information and advice on legal and ethical compliance from:

a. One state or federal government department

b. One professional association

c. One plain English documentation that explains a piece of legislation

2.

a.If you were developing policies and procedures for Directions, your work is likely to affect other areas of work in the organisation. Explain which other members of staff you would consult with and how changes to policies and procedures can affect these staff members and their work.

b. Describe two ways you could distribute information on policies and procedures and legal requirements to your colleagues in a timely fashion.

3.

a. For the following policies, identify one risk to the organisation and/or the clients, one possible penalty if the policy is not followed (penalty can be internal to the service or external to the service as appropriate) and one possible consequence of non-compliance for Directions and for the individual engaging in the non-compliance behaviour:

Policy	One risk of non-compliance to the organisation and/or the clients	One possible penalty (internal or external)	One possible consequence of non-compliance for Directions and the individual
Privacy Policy
Duty of Care/Dignity of Risk Policy
Complaint Handling Policy

b. Describe one strategy for the ongoing evaluation of work practices to ensure compliance with organisational policies and procedures.

c.Directions workers handwrite case notes and have hard copy client files. You have noticed these files are often left out on desks during the day and overnight. There is a filing cabinet, but the key has been lost. When reading the Privacy Policy and Procedures you note it was written for an agency with an electronic case note and client file system and requires modification. How will you implement a modification to the Privacy Policy to reflect work practices and how will you advise the case managers of their non-compliance with privacy laws and confidentiality requirements?

d. Explain why it is important to ensure organisational systems and practices are protecting client information.

4.

a. How will you ensure that the workers at Directions maintain and update their required certifications such as First Aid, Working with Children checks, Police Clearances etc.?

b. Name one mandatory training course would you like your Directions workers to undertake in order to increase their knowledge when working with young people.

5.A case worker tells you she has recently invited a client to live with her in a house-sharing capacity. She assures you everything is "above board" and the client simply needed a place to stay and she had a spare room. While the client is still attending your service she is no longer their worker.

a. In your assessment, does this situation require specialist legal advice? Why or why not?

b. List one person/organisation you would refer this ethical breach to (internal or external to the agency).

c. From a strategic perspective, describe two organisational changes that you could put into place to prevent this situation from happening again?

6.Prior to you commencing at Directions the Senior Case Manager was performing your role. As you read through the funding documentation and profit and loss statements you can clearly see that $2000 is missing from the account. Thinking it is a mistake, you ask the Senior Case Manager if she knows anything about it. She tells you she 'borrowed' it for a personal emergency. She said she will repay it back $20 a week starting a month from now and tells you "I'm very underpaid for my skills and experience and I think I deserve that money, and more." You are very concerned as she has embezzled money and you know this is a very serious offence.

a. In your assessment, does this situation require specialist advice? Why or why not?

b. List one person/organisation you would refer this ethical and legal breach to (internal or external to the agency)

c. From a strategic perspective, describe two organisational changes that you could put into place to prevent this situation from happening again?

8.Explain where policies and procedures should be kept by an organisation, so all workers have access to them.

9.List two sources you could access to ensure you are receiving updated information on legal requirements affecting your service.