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Identify the type of cost of quality that best matches the items below. Use each only once. A. Prevention B. Appraisal C. Internal failure D.

Identify the type of cost of quality that best matches the items below. Use each only once.

A. Prevention B. Appraisal C. Internal failure D. External failure E. None of the above

1. Testing equipment ( )

2. Materials inspection ( )

3. Product rework ( )

4. Customer complaints ( )

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