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If a customer marks a check paid in full, but the amount owed is larger than what the customer has paid, are they still obligated

If a customer marks a check paid in full, but the amount owed is larger than what the customer has paid, are they still obligated to pay the outstanding balance?
a. Yes pursuant to the partial payment rule
b. No pursuant to the partial payment rule
c. Yes under promissory estoppel
d. No under promissory estoppel
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