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If a service system is characterized by no person ever having to wait for service, this could possibly be a result of the fact that:
If a service system is characterized by no person ever having to wait for service, this could possibly be a result of the fact that: Arrival rate exceeds service rate There are multiple channels Servi 
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Management A Practical Introduction
Authors: Angelo Kinicki, Brian Williams
5th edition
978-1111821227, 9781133190363, 1111821224, 1133190367, 978-0078112713
