If Andy Pforzheimer, owner of Barcelona Restaurants, were to argue with one of the restaurant managers over whether it was more important to focus on staffing the chef positions or to focus on having the wait staff in the restaurant perform well, what would be the source of their conflict? Organizational structure Poor communication Differing process goals Change Use your knowledge of Glasl's nine-stage model of conflict escalation to classify the following statement or situation according to the sppropriate definition. (Note: Not all of these descriptions portray situations encountered at Barcelona Restaurants; Most of the following statements are fictional and provided strictly for the purposes of answering the question). Assume you are Andy Pforzheimer, owner of Barcelona Restaurants, and you are involved in intense conflict with one of your restaurant managers, You realize that the conflict has escalated to the point at which it is no fonger functional confict and you wish to de-escalate it. Which of the following actions should you take to de-escalate the conilict? Check all that apply. Be an empathetic listener Raise your voice to get attention about important points Focus your attention on the other person Control your body langunge and relax Assume you are the COO of Barcelona Restaurants and you are in a heated disagreement with one of your restaurant managers over how suckling pig is processed and served. The conflict escalates but you realize that it may be possible to incorporate aspects of both of your positions into the: processing and serving procedures. Which of the following conflict management styles would best fit this situation? Avoiding Competing Compromising Accommodating