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if in the case study the airline's core process/value proposition is to enhance customer service by decreasing passenger delays caused by its maintenance process what

if in the case study the airline's core process/value proposition is to enhance customer service by decreasing passenger delays caused by its maintenance process what would be the one business process this airline has

Business process in this context includes:

Order-to-cash

Quote-to-order

Procure-to-pay

Issue-to-resolution

Application-to-approval

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