If no Medicare card is on file for the patient providing their MBI number and the patient does not have their Traditional Medicare card, you should:

Responses

A$.$ Update the Medicare Advantage eligibility status to Needs Review and add Account Notes.

A$.$ Update the Medicare Advantage eligibility status to Needs Review and add Account Notes.

B$.$ Add detailed Account Notes.

B$.$ Add detailed Account Notes.

D$.$ Call Medicare for the patient's MBI number and add Account Notes.

D$.$ Call Medicare for the patient's MBI number and add Account Notes.