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If responsiveness is identified as a major problem in providing excellent customer service, which of the following would be an appropnate solution? Calculator A Calling
If responsiveness is identified as a major problem in providing excellent customer service, which of the following would be an appropnate solution? Calculator A Calling customers back within 24 hours of receiving their complaint Increasing the company's hours of operation Keeping more accurate records of verified complaints D Providing additional training to customer service staff
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An Introduction to Management Science Quantitative Approach to Decision Making
Authors: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
15th edition
