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If the purpose of the service blueprint is to understand the integration of the various elements of the service process, the blueprint should be examined:
If the purpose of the service blueprint is to understand the integration of the various elements of the service process, the blueprint should be examined:
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Foundations of Lodging Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.
2nd edition
132560895, 978-0132560894
