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The table shown below contains a variety of performance measures that companies might use as internal business process measures in their balanced scorecards. Each measure is accompanied by a + or to indicate whether the performance measure should increase or decrease over time. Required: For each measure, place an X in one of the three columns to indicate whether the measure would most likely be adopted by a company pursuing a strategy focused on operational excellence, product leadership, or customer intimacy. . Number of patents approved (+) . Delivery cycle time () . Number of new products designed (+) . Average contact hours per customer (+) . Non-value-added activity costs H . Percent of suppliers with long-term contracts (+) . Number of modular product designs (+) Number of customized products codesigned with customers . Defect-free units as a percentage of completed units (+) . Number of options available for customers to choose from (+)