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If we have multiple survey items that are thought to measure the same concept ( e . g . , employee engagement ) , why
If we have multiple survey items that are thought to measure the same concept eg employee engagement why do we bother assessing their reliability?
Question Answer
a
None of these options are correct.
b
Because we ideally, want to be able to combine the items into a total score.
c
More reliable measures, by definition, are better accepted by surveytakers.
d
Reliability is more important than validity and should be checked first.
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