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If we have multiple survey items that are thought to measure the same concept ( e . g . , employee engagement ) , why

If we have multiple survey items that are thought to measure the same concept (e.g., employee engagement), why do we bother assessing their reliability?
Question 9Answer
a.
None of these options are correct.
b.
Because we, ideally, want to be able to combine the items into a total score.
c.
More reliable measures, by definition, are better accepted by survey-takers.
d.
Reliability is more important than validity and should be checked first.

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