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If you were a tutor for UTSA's College of Business, how could you best describe ForceField analysis? Analyzing what drives customers to one organization instead

If you were a tutor for UTSA's College of Business, how could you best describe "ForceField" analysis?

Analyzing what drives customers to one organization instead of another

Analyzing an organization's motivations and other forces that drive it

Figuring out how an organization can forcefully affect change

Identifying the forces that push or pull someone to accept or resist a potential change

none of these

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