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IJ, Inc. (Cheap Imported Junk) has developed a new media player called the MePod. The average life of a MePod is 20 months with standard

IJ, Inc. (Cheap Imported Junk) has developed a new media player called the MePod. The average life of a MePod is 20 months with standard deviation 6.1 months.

a) If CIJ has a full refund guarantee for 12 months, what percentage of all MePods sold would they have to replace?

b) If CIJ wanted to replace 3% or fewer of their MePods, how long should the guarantee period be?

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