Question
IM Solutions is an IT company based in Western Australia that hosts servers for 100 clients. On October 31st, 2021, lightning struck their office building,
IM Solutions is an IT company based in Western Australia that hosts servers for 100 clients. On October 31st, 2021, lightning struck their office building, causing a fire to break out.
The fire severely damaged the company's office space, melting cables, office equipment and burning its computer hardware. IM 's entire infrastructure was destroyed.
Prior to the disaster, William Green had already established the following continuity objectives:
The importance to move its client servers to a remote data centre, where continual backups are stored
The requirement is that clients would never experience an interruption in service.
The stakeholders are:
The company's founder William Green
The business manager, the IT Executive, and the HR manager
The employees (15 in total).
The stakeholders' main expectation is:
To implement a disaster strategy that would recognise that it would only take one major on-site disruption to wipe out the entire business, as well as the clients' businesses, potentially leaving them exposed to legal liabilities as well.
The resources required:
IT system that supports critical functions
Software for backup and disaster recovery
IT Executive with specialised knowledge for disaster recovery.
Organisational policies and procedures:
Training on disaster procedures for all staff and updated annually
A copy of disaster preparedness accessible shared document folder.
Emergency response, continuity, and recovery strategies
The company's founder William Green actioned the company's continuity plan with immediate effect, and the staff was quickly relocated to a temporary office to resume the company's normal operations.
Critical business functions relating to disaster management:
The company's CEO, William Green, has included the requirement of reciprocal interdependence. This means that each task performed during the disaster management should be executed in accordance with the other tasks associated with it.
- What is the main source of disruption for the company?
- , briefly explain what the organization's main priorities are.
- Explain how the company's operations and environment will be affected.
- Explain how the company has responded to the emergency, including their plan for continuity and recovery strategies.
- Identify the company's critical business function.
- what dependencies and interdependencies are for the company in relation to its critical business function.
- Identify one risk and disruption scenario that the company could experience during the implementation of their continuity plan.
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