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Imagine that examples below are of individual, team, and organizational changes that you have worked on with clients to implement. Make a recommendation for each
Imagine that examples below are of individual, team, and organizational changes that you have worked on with clients to implement. Make a recommendation for each of the following examples on the OD methods you would advise the organization to use in order to sustain the change: The accounts payable department has implemented a new technology system for electronic payment of invoices, and all analysts were trained on a new payment process. An organization has implemented a "customer first" initiative to empower service technicians to do what it takes to ensure that customer problems are addressed promptly and accurately the first time. Physicians, nurse practitioners, and specialists were trained on how to participate in a collaborative "360 view" process to ensure that patients receive the care of the whole team, not just an individual practitioner
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