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Imagine you are a new hire in a healthcare facility and are working closely with Suzan. Suzan is a long - term employee at the
Imagine you are a new hire in a healthcare facility and are working closely with Suzan.
Suzan is a longterm employee at the healthcare facility. She is typically shy but pleasant to be around. The only time when Suzan is outspoken is when something is bothering her beyond her scope of control. Recently, Suzan experienced several personal issues and she finds herself draining all her resources to fix them. You are aware that she is highly stressed out because she confided in you and a select few others at the office. However, Suzans work does not seem to be affected by her personal issues.
Scenario
The department supervisor, Carlos, asked you to complete a highprofile project today. All the healthcare facility management will be focused on this project, so Carlos expects the outcome to be of high quality. You then realize that the project assignment requires the perspective of a new hire thats you rather than a longterm employee. You are excited about this opportunity and are looking forward to starting your first project.
Shortly after your talk with Carlos, you receive an email from Suzan.
Subject: Upcoming Project
To: Employee@ healthcarefacility.org
From: SuzanR@ healthcarefacility.org
Hi
I am deeply distressed at the fact that I was not assigned to the new project recently. I do not feel that you have the experience to complete this project well. This project will determine the success of our facility and Carlos is counting on you! I hope you come to me with questions, as I will ensure the project is done correctly.
Suzan
In the space below, compose a response email to Suzan. Be sure to incorporate the following:
Background and Scenario information points
The application of concepts learned this week:
SelfManagement points
Social Awareness points
Relationship Management points
Clear and easy to understand language points
Refer to the week reading sections on SelfManagement, Social Awareness, and RelationshipManagement when composing your email.
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