Implementation of a Mobile presence assignment:

Your client, a large traditional retailer, has noticed a decline in sales and needs to understand the importance of mobile usage. They are a Canadian clothing company based in Victoria offering products for the winter season. They have a website where people can view their catalogue, but the site is not mobile-responsive. They need to understand the new channel and the various delivery solutions. What would it take to create a mobile presence, the services that could be offered, the implementation cost and support needs?

please, provides professional answers according to the below steps, and add the in-text citations, references, and URL in each step:

Executive Summary:

Key points in the report in a very brief format

Background:

A brief introductory description of the business context and the role of technology and issues the company is experiencing.

A short statement of what the main business problem is for the firm as stated in the scenario (in other words, what is happening)

Analysis:

Presentation, explanation, and discussion of your research into the issue(s) or business problem that you have been tasked.

Potential solutions to the issues framed above.

Recommendation:

Rationale for the best solution (providing justification from your research and identifying risks/strengths of the approach you suggest)

Implementation of your recommendation