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Improvement Plans, and Process Document Updates. Quality Assurance This section should explain how to define and document the process of auditing the quality requirements and
Improvement Plans, and Process Document Updates. Quality Assurance This section should explain how to define and document the process of auditing the quality requirements and results from quality control measurements for compliance to quality standards. The following actions should be completed as part of quality assurance planning: - Identify key processes to be reviewed - Identify quality review standards - Identify stakeholder expectations for effective business processes - Describe the quality assurance activities and tools - Establish measurement time lines and resultant actions Inputs to quality assurance may include the Project Management Plan (including the Quality Management Plan and Process Improvement Plan), Quality Metrics, Work Performance Information, and Quality Control Measurements. Tools and techniques that can be used for quality assurance include, but are not limited to, quality audits, process analysis, inspection, control charts, cause-and-effect diagrams, quality control logs, root cause analysis, and process flow mapping. Outputs of quality assurance could include Organizational Process Asset Updates, Change Requests, Project Management Plan Updates, and Project Document Updates. The following matrix describes the quality assurance standards for the [Project Name] project: Quality Control This section describes how to define and document the process of monitoring and recording the results of executing the quality activities to assess performance and recommend necessary changes. Quality control applies to the project's product as opposed to its processes. It should include the acceptable standards and/or performance for the product and how these measurements will be conducted. The following actions should be completed as part of quality control planning: - Identify key deliverables to be reviewed - Identify quality review standards - Identify completeness and correctness criteria as defined by the customer - Describe the quality control activities and tools - Establish measurement time lines and resultant actions - Identify owners of ongoing monitoring and improvement of project processes
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