Improving processes leads to all sorts of gains. Larger profits, higher customer satisfaction and better employee retention are just a start. Explore the ways in which you can improve your efficiency to gain a competitive edge. 1/ Explain your business plan and its components ( 10 points ) 2/ How will you manage your supply chain ( 10 points ) 3/ What are the technologies and systems you will use to efficiently manage your inventory ( 10 points ) 4/ Conduct your cost/ benefits analysis ( 10 points ) 5/ Explain how will you use technology in the benefits of your business ( 10 points )