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Improving Quality in Health Care Organizations (HCOs), Question 1 Question Content Area INTRODUCTION: Aviator Health System needs to have better patient results and fewer complaints,

Improving Quality in Health Care Organizations (HCOs), Question 1 Question Content Area INTRODUCTION: Aviator Health System needs to have better patient results and fewer complaints, otherwise, it is in risk of shutting down. A QI team is hired to make some improvement suggestions which will hopefully lead to better care and results. The type of improvements that the team describes suggest that the leaders within the organization are not effective and there is little interpersonal interaction, which makes it difficult for the organization to have a true identity. Question Content Area INSTRUCTIONS: Based on the scenario above, think about some of the key principles for successfully implementing quality improvements. Then decide whether you agree or disagree with the statements below. Question a. Agree b. Disagree The organization should adopt a transformational leadership process to allow the current leaders to see the desired result and be inspired to work and lead a team towards it

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