IMPROVING QUALITY - THE WRITE RIGHT COMPANY MANUFACTURERS BALLPOINT PENS AND HAS BEEN EXPERIENCING A 6% RATE OF DEFECTIVE PENS. MODIFICATIONS ARE MADE TO THE MANUFACTURING PROCESS IN AN ATTEMPT TO IMPROVE QUALITY. THE MANAGER CLAIMS THAT THE MODIFIED PROCEDURE IS BETTER BECAUSE A TEST OF 60 PENS SHOWS THAT ONLY ONE IS DEFECTIVE.A) ASSUMING THAT THE 6% RATE OF DEFECTS HAS NOT CHANGED, FIND THE PROBABILITY THAT AMONG 60 PENS, EXACTLY ONE IS DEFECTIVE.