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In 2 0 1 3 , Zappos.com CEO Tony Hsieh decided to change the company's organizational structure to a system of self - organizing teams,

In 2013, Zappos.com CEO Tony Hsieh decided to change the company's organizational structure to a system of self-organizing teams, rather than having power vested in a management hierarchy. "No job titles, no managers, no hierarchy" was the mantra. The transition was confusing and disorienting for many employees, who did not "buy in" to the change. Hsieh made an ultimatum in 2015, asking employees to fully commit or quit, and 18%(some estimates are greater) of Zappos employees took a severance package and left the company. By 2020, the company had stepped away from the unusual organizational model. Hsieh left the company in August of that year, and tragically died in November 2020 from injuries that resulted from an unexplained fire in a pool shed at a friend's home . What was the name of the novel system for organizational structure in question? Multiple Choice Open source governance Holacracy Matrix structure Collaborative e-democracy Divisional structure

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