In $2016,$ the City of Sontse, Florida, installed porcelain tile in $44$ of the neighborhood community centers in the city. City managers wanted to upgrade the facilities' quality to rent them out for private functions. Designers working on the renovations selected Porcelain tile manufactured by Anato Porcelain for all floors because of its upscale appearance, durability, and slip$-$resistant properties. However, city leaders were concerned about users slipping on these floors due to the likelihood of wet floors from spills, plumbing issues, and water blowing in during heavy rainfall. Because of this, designers required that the new ceramic tile floors meet the American National Standards Institute ANSI B$101\mathrm{.}3$ test method for measuring the wet dynamic coefficient of friction $($DCOF$)$ of Hard Surface Walkways. This test requires the floor to meet a dynamic coefficient of friction measurement equal to or greater than $0\mathrm{.}42$ under prescribed wet testing conditions.

The quantity of tile ordered from Amato required a $5\%$ overage on the tile needed for the initial installation to be delivered to each location as part of the installation process. This overage was stored at each location to be available for replacement of porcelain that might be needed over the life of the installation.

However, since installers completed the new ceramic flooring installation, slip$-$and$-$fall accidents in these community centers have increased substantially. A report on the local news made residents aware of the extent of the problem, prompting the city to sue Anato Porcelain, claiming the ceramic tile manufacturer provided does not meet the required standard for slip resistance. They are requesting that the manufacturer provide new porcelain tile, pay for testing it before installation, and pay for removal and reinstallation of the new porcelain tile. The manufacturer claims their product did meet the test standards, suggesting that the installers' application of unapproved sealers or