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In 2008, Howard Schultz, CEO of Starbucks, started replacing key senior executives throughout Starbucks as part of his Transformation Agenda to bring major change to
In 2008, Howard Schultz, CEO of Starbucks, started replacing key senior executives throughout Starbucks as part of his "Transformation Agenda" to bring major change to Starbucks. This is primarily an example of: Question 2 options: A common strategy for addressing resistance to change: education and communication A common strategy for addressing resistance to change: firing employees Poor leadership in change management Teaching everyone else at Starbucks a lesson
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