In 2010, Mr. Johnson Mabirizi, the area member of parliament for Nakibizi county, Wakiso district, decided to open Paxton Secondary School as a way of giving back to the community. He converted his former hotel in the town of Nakibizi as premises for the secondary school. He opened with about 200 students. The staff comprised of a headteacher, teachers, non-teaching staff and group employees. By mid-2011, the school had become a fully registered mixed boarding secondary school.

Mr. Mabirizi is a well-known hard working member of parliament who has done a lot of developments for his constituency, especially in fighting illiteracy. He operates a vocational institute and a community primary school in the constituency. In all the institutions, fees are affordable to allow low-income earners benefit from his services.

By 2012, the secondary school had grown to a population of over 500 students. The school was synonymous with good academics, disciplined students and committed staff. This achievement was due to a number of factors; one of which was that the director who always came for supervision at school early in the morning or late in the evening. He would meet and/ or interact with all the employees of the school to understand and listen to their challenges. He would ensure teachers' needs are answered in time bearing in mind that they are the key stakeholders in the school. It was, therefore, not surprising that the school was ranked among the best in the district and the whole country. This performance was a turning point in the history of the school. It impacted positively on teachers' performance and aroused a healthy competition among the students.

2016 was a year for presidential and parliamentary elections. Mr. Mabirizi contested once again to represent his constituency. This was a sign that his time at school was going to be limited. He would spend most of the time engaged in meetings and campaigns in his constituency. He would only pass by once in a while, but he had vested most of the authority and power to the head teacher, Mr. Edwine Nakhokho.

Mr. Nakhokho took advantage of the situation and decided to engage himself in other private businesses. He started up a maize milling factory using money raised from the school. Whenever it was time to pay teachers, he would first use their salaries for his personal businesses and pay them later after making a profit. This did not go down well with the teachers. They also became unethical and started absconding from normal school duties. Whenever they came to school, the demotivated teachers would spend most of the time talking and conversing with students on matters of politics, which affected students' learning. Some male teachers entered into illicit relationships with female students and promised them gifts and better grades if they marked their (students') final examinations. Due to lack of time, some teachers would forge marks at the end of the term in the students' reports and the head teacher could not notice what was taking place in the school. Because of the bad performance, the senior teachers decided to administer corporal punishments, which was, however, against the ministry's policies.

For long, some teachers had been involved in marketing the school in different regions and freely recruited students from upcountry districts. However, because of the disorder at school, they started charging illegal fees for admission. Consequently, some parents decided to transfer their children to other better schools and this affected the population size. Since then, the performance of the school kept deteriorating.

Whenever a teacher would resign his job, the head teacher would immediately recruit another one without following the rightful school procedures. Any teacher he considered undisciplined would be dismissed at any time. This situation at school affected everyone's morale including administrators, teachers and students leading to poor academic performance.

Required:

(a) Discuss the unethical behaviors that were being practiced at Paxton Secondary School.

(10 marks)

(b) Explain the possible ways that could be adopted to revive Paxton Secondary School to glory and improve its performance.

Question 2

In every business organisation, management must have a deep understanding and appreciation of the environment (both external and internal) in which they operate. The environmental factors have a strong influence on the success of the organisation and managers must continuously monitor and analyse all changes that occur in their environment. The external environment of an organisation consists of economic and political factors among others.

Required:

Critically analyse the influences of both the economic and political factors on any business environment in Uganda.

(20 marks)

Question 3

1. (a)Discuss the sequence of the necessary procedures to be followed by the purchasing department when procuring raw materials needed by the company in a stipulated time.
2. (10 marks)
3. (b)Explain the factors that affect the decision on the type of production system to be used by a manufacturing company.

Question 4

Mr. James Odrech is a well-known motivational speaker who uses modern technology while making public presentations which has made him very popular in the country. His motivational presentations have always made a positive change on the company employees that they keep yearning for him. He has a team of knowledgeable youths that he has trained to support him when he is making presentations. During a presentation to members of KADEL Savings and Credit Cooperative Organisation (SACCO), Mr. Odrech was struck by a stabbing pain in his stomach. This made him uncomfortable and he felt like stopping in order to seek some help. He tried to signal one of the team members but they neither understood his communication nor bothered to come near him to provide support.

He later decided to leave the room without notice, leaving the participants wondering what had happened. However, he later came back and resumed his presentation. Mr. Odrech was left disappointed and annoyed with his team who left him in that state and never bothered to keep the participants busy in his absence.

After the presentation, he called the team and began accusing them of not paying attention whenever he was making presentations. He gave an example of the day's incidence of not responding to his nonverbal communication when he signaled to them at that critical time and none of them responded. One of the team members, however, replied that they did not observe nor note any communication from him.

Mr. Odrech remembered that he had not trained his team about communication and therefore, they were ignorant about it. He was therefore forced to take

SECTION B

Question 5

them through the different communication methods. He noted that as a team, they should know the importance of communication in their daily lives and that nothing could take place without some methods of communication being used to express themselves for whatever purpose.

He noted that communication is important and more valuable in the business environment, especially in their field since several parties are involved. That various stakeholders namely customers, employees or media are always sending important information to each other all the time and that they should always be alert to watch what takes place around them and be in the know of the different methods used.

He was quick to caution his team to never ignore written communication because of its benefits, and that after he had noticed that as young men, they relied almost entirely on their gadgets as a source of information.

Required:

1. (a)Explain the different communication methods that could have been used by Mr. Odrech when he needed support from his team members.
2. (b)Discuss the advantages of written communication to the team of youths who work with Mr. Odrech.

There are a number of spreadsheet software on the market today. Examples of the spreadsheet software include open office calc, google sheets, and Ms excel. Spreadsheets have become an integral part of most organisations today being used in many business applications.

Owing to the above, Mr. Maurice Wambedde, the director of Exquisite Microfinance Limited (EML) located in Buikwe district would like to use spreadsheet software in business operations. As Director Operations, he acknowledges it is very important to know the different parts of the Ms Excel interface which include; worksheets, workbooks, rows and columns.

Another salient feature that employees need to know is cell referencing and the different types of cell referencing. You have been hired as a consultant to educate the employees of EML and help them get a better understanding of spreadsheets.

Required:

Prepare presentation to the employees of EML:

(a) explaining the meaning of the following terminologies in spreadsheet software.

1. (i)Workbook.
2. (ii)Worksheet.

(iii) Row.

(iv) Column.

1. (b)discussing any four ways how spread sheet software can be applied in the day-to-day operations of a business.
2. (8 marks)
3. (c)explaining:

(ii) the meaning of the term 'cell reference'. (2 marks)

(ii) three types of cell referencing, using relevant illustrations

Question 6

A computer network comprises of software and hardware devices. It is a collection of computing devices connected to one another to establish communication and also share available resources. An organisation's computer network can either be connected to the internet or not. Regardless of the computer network used, there is always an underlying topology behind every type of computer network.

Aware that there are many benefits that come along with the use of computer networks and the internet, the directors of Tim Tim Hospital would like to have all their computers networked. However, if there are not any security measures in place to secure the computer network and the hospital's records, the confidentiality, integrity, authenticity and availability of the information may be compromised.

The directors of Tim Tim Hospital have invited you as a consultant to make a presentation to staff about network topologies and security measures to be put in place to secure the network.

Question 7

Required:

(3 marks)

1. (b)Discuss any three security measures that should be observed by
2. computer users on the Tim Tim Hospital computer network.
3. (6 marks)
4. (c)It has been observed that internet usage in most workplaces is abused by computer users. This leads to decrease in productivity and efficiency during working hours.
5. Required:
6. (i)Explain any four ways internet usage is likely to be abused by the computer users of Tim Tim Hospital when the computer network is finally setup.
7. (4 marks)
8. (ii)Discuss any three measures that will have to be employed to minimise abuse of internet usage on the Tim Tim Hospital computer

Explain the meaning of the term network topology. (1 mark) Tim Hospital are likely to have on their network.

(a) (i)

(ii) Briefly explain any three types of computer network topologies Tim

Pangeni Secondary School is located in the heart of Busia municipality. During the past two years, the population has increased and it has become overwhelming for the school management to keep their records in files.

The head teacher was advised to hire a renowned programmer to come up with the school's electronic records system.

The programmer has just informed the head teacher that it is important for him to follow the system development lifecycle (SDLC) approach as he comes up with the electronic records system.

The programmer has asserted that the SDLC is a better approach. It is gradual, involves a series of steps like, planning, requirement analysis, design, development, integration and testing, implementation and maintenance. He emphasised that each step of the SDLC has a major deliverable.

The programmer informed the head teacher that the SDLC has weakness and, in fact, if one is not very comfortable following it, there are other alternatives to it.

Required:

(a) Explain the following steps of the SDLC and mention one deliverable for each stage to the head teacher of Pangeni Secondary School.

1. (i)Planning.
2. (ii)Requirement analysis.
3. (iii)Design.
4. (iv)Development.
5. (v)Integration, testing and validation.
6. (vi)Implementation.

1. (b)Explain any two disadvantages that Pangeni Secondary School may face as a result of using the SDLC.
2. (2 marks)
3. (c)Identify any three alternative methodologies to SDLC that developers can
4. use to come up with the electronic system at Pangeni Secondary School.
5. (6 marks)