In 2021, with consumers hit by the double whammy of the closure of Jurong Fishery Port and the tightened restrictions, online grocers have seen a spike in demand for food items and fresh deliveries. Major players like RedMart, FairPrice, and Dairy Farm Group, which operate supermarket chains Giant and Cold Storage, have seen increased orders as more Singaporeans stayed at home.

(a) Demonstrate three (3) main challenges in warehouse operations that you think are faced by companies that handle fresh food deliveries.

(b) What impact would the increasing demand for fresh food ordered online by customers have on the environment? Comment on three (3) challenges.

Develop three (3) relevant environmental protection measures that in your opinion can help companies to mitigate these challenges.