In a benchmark study, a fast food restaurant had an average service time of2.7minutes.Assume that the service time for the fast food restaurant has an exponential distribution. (Round your answers to four decimal places.)

(a)

What is the probability that a service time is less than or equal to one minute?

(b)

What is the probability that a service time is between45seconds and one minute?

(c)

Suppose the manager of the restaurant is considering instituting a policy such that if the time it takes to serve you exceedsfiveminutes, your food is free. What is the probability that you will get your food for free?

If the manager is okay with 1% chance of customers receiving free food, does the policy seem like a good idea?

The policy seems like a good idea as we would expect less than 1% of customers to receive free food.

The policy does not seem like a good idea as we would expect more than 1% of customers to receive free food.