In a flight out of New York, Paris Hilton was flying to LA for a photo shoot and launching a new line of "That's Hot" dog collars. She was booked for first class but when she arrived at the airport, all they had was coach. Although she likes Coach bags, she didn't enjoy coach seating. The airline refunded the difference in price between first class and coach, offered her an apology, but did nothing more to accommodate her. After demanding a privately chartered jet three times, the agent finally responded, "I don't know when you're going to get it through your think head, we're not going to charter you a jet. Do you think you are the first person to try this?" So Paris took the coach flight. It made it into the Enquirer, "Paris on hard times?! Paris flies coach to launch her "That's Hot" collars as a last ditch effort." Paris sued the airline for giving her coach. The airline responded, the Tariff permits the airline not to guarantee assigned space within the aircraft. The airline will likely prevail in court.

True

False

The authors of the book claim that there are more advantages to e-tickets than disadvantages.

True

False

13

In New York, if a rental car company denies a fully insured 18 year old driver a rental car based on the grounds that she is under 25 years old, the rental car company may be liable for age discrimination.

True

False

14

On a domestic flight after 2003, which law determines the liability of an airline concerning lost or damaged baggage?

Montreal Convention

Both the Warsaw and Montreal Conentions

Warsaw Convention

The Treaty of Versailles

None of these laws