In an ideal organizational environment, there would be clear and consistent knowledge sharing among the different functional and geographic team units. Knowledge sharing does not occur as frequently as it should, but two factors: ________ and ________, have been found to consistently encourage knowledge sharing amongst team units. learning new skills; building team pride increased sense of purpose; showing off competence of team giving team increased choice as to how to do their work; meaningful projects building social capital; extrinsic incentives