In an open system, people and money are examples of:

Select one:

a.service outputs.

b.the transformation process.

c.work activities.

d.resource inputs.

Which of the following are NOT attributes of the global manager?

Select one:

a.Effective negotiator and problem-solver

b.Culturally sensitive and adaptable

c.Can manage the double bottom line and maintain unsustainable environments

d.Good communicator and motivator

Which of the following best describes employees suppliers and governments?

Select one:

a.These are examples of organisational stakeholders.

b.These are rarely considered in organisational behaviour theories.

c.These represent the three levels of analysis in organisational behaviour.

d.These are excluded from the open systems perspective of organisational effectiveness.

Organisational citizenship behaviour is best defined as:

Select one:

a.behaviours that are formally required as part of a job role.

b.discretionary behaviours that support the organisation's social and psychological context.

c.intent to leave an organisation within a specified period of time.

d.extent to which one attends work regularly.

Work effort requires:

Select one:

a.willingness to perform.

b.opportunity to perform.

c.request to perform.

d.capacity to perform.

The idea that people should be selected into jobs and roles based on personality is referred to as

Select one:

a.person-organisation fit.

b.value congruence.

c.relativism.

d.person-job fit.

Aptitudes are best described as:

Select one:

a.potential abilities.

b.current skills an individual possesses.

c.tendencies that predispose how an individual will interact with others.

d.a major factor in job satisfaction.

According to Forsyth, what are two dimensions of ethical ideologies?

Select one:

a.relativism and idealism

b.knowledge and values

c.integrity and fairness

d.morality and honesty

The perceptual process is best described as a result of

Select one:

a.both top-down and bottom-up processing.

b.internal attributions.

c.top-down processing only.

d.individual attributes and work effort.

The extent to which one's job is an important part of the person's self-image is referred to as:

Select one:

a.job involvement.

b.job satisfaction.

c.internal attribution.

d.employee engagement.