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In an organizational context, a characteristic of a self-service environment is that _____. Multiple choice question. customers show little interest and have no involvement in
In an organizational context, a characteristic of a self-service environment is that _____. Multiple choice question. customers show little interest and have no involvement in any activities both customers and employees are present and active in the servicescape employees involve actively in all organizational activities most of the activities associated with a servicescape are performed by customers
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