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In assessing the internal environment in the Overlook Country Club case study, Tom Westerman would likely have determined all items as a weakness in the
In assessing the internal environment in the Overlook Country Club case study, Tom Westerman would likely have determined all items as a weakness in the club operations with the exception of _____________________________? a. the customer service at Overlook CC b. Very little consistency or control of responsibilites by the committe chairs c. The club presidents leadership skills d. committee chairs micro-managing club employees
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