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In Chapter 7: Insight into Emerging Trends in Customer Service, we discuss service trends gaining traction across industries. Please discuss one unique example of a

In Chapter 7: Insight into Emerging Trends in Customer Service, we discuss service trends gaining traction across industries.

Please discuss one unique example of a business seeking to take advantage of the opportunities presented by each of the following trends:

1) Enhanced Personalization

2) Evolving Customer Demographics

3) Increased Transparency

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