In$-$class activity: Training scenario

The accounting office of your firm that heavily relies on printing has recently purchased a new printer. Employees have a range of different ages and have very inconsistent levels of familiarity with technology $($they kept the previous printer for $15$ years$).$

Set $3$ learning goals for this scenario. Explain how they are SMART. $-$ What strategies would you apply to raise self$-$efficacy? Expand.