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In customer service, many people do not always act the way you want them to. Hence, for those in customer service, ________. Select one: A.
In customer service, many people do not always act the way you want them to. Hence, for those in customer service, ________. Select one: A. adaptability is crucial B. behavior studies are a waste of time C. isolation from such customers is essential D. controlling others' behavior is necessary
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Hospitality Financial Accounting
Authors: Jerry J Weygandt, Donald E Kieso, Paul D Kimmel, Agnes L DeFranco
1st Edition
0471270555, 9780471270553
