In Dave Ulrichs Foreward comments in Tamra Chandlers book, How Performance Management is Killing Performance, he discusses the concepts of positive intent vs. performance outcomes and the challenge of performance management with and without accountability and or flexibility. Consider his comments as well as those of Tamra Chandler and answer the following questions:

If you could create the ideal performance management approach (the approach that clearly drives performance) for the organization you work for, how would you balance accountability with flexibility?

How will you as a Manager measure your employee's level of accountability?

What specific actions will you take when faced with an employee who demonstrates a serious lack of accountability for the expectations set for their job?